Your B2B agentic teammate for technical support investigations
Weppo plugs into your helpdesk, Slack, or Discord, triages incoming technical tickets, investigates across your systems, and gives your support and engineering teams the context they need to resolve issues faster.
Your team shouldn't be the bottleneck on every technical issue.
A customer reports a bug. Someone has to triage it, dig through logs, and connect the dots — and meanwhile your engineers get pulled in too early. That's not sustainable.
Engineers get pulled in too early
A vague ticket lands and someone has to dig through logs, databases, and error trackers just to understand what happened — pulling engineers off building.
Tickets wait for investigation
Until a human finds time to reconstruct the context, the customer waits. And every hour of waiting makes the issue harder to fix.
Context gets lost in handoffs
The person who investigated walks away, or the details live in someone's head. The next person starts from scratch, asking the same questions.
Support can't scale without hiring
The volume grows faster than the team. The only lever left is more headcount — even for work a teammate could handle automatically.
The result: Your team is constantly reactive. Engineers investigate instead of building. Support hires earlier than they should. And customers wait.
A teammate that triages, investigates, and notifies. Automatically.
Weppo plugs into your existing channels, identifies technical issues, investigates across your systems in read-only mode, and notifies your team with a complete, sourced case.
Weppo plugs in
Connects to your helpdesk, Slack, or Discord. Sees every incoming ticket and message in real-time.
One-time setup. Under 5 minutes.
Weppo triages
Identifies which tickets are technical and need investigation. Filters the noise so your team doesn't have to.
Automatic. No manual sorting required.
Weppo investigates
Connects to logs, error tracking, databases, and internal docs. Follows the evidence, correlates events, reconstructs the timeline.
Read-only. Never modifies your data.
Weppo notifies your team
Engineers and tech support get a complete, sourced case — impact, reproduction steps, root cause hypothesis, and what's still missing.
Your team reviews and owns the resolution.
Integrates with your existing support and observability stack
What happens when your team gets an AI teammate
24/7
Always-on triage & investigation
Weppo works nights, weekends, and holidays — so your team doesn't have to.
85%
Faster resolution turnaround
Issues arrive pre-investigated. Your team jumps straight to the fix.
0
Context-rejected escalations
Every case includes verified logs, time windows, and reproduction steps.
4+
Sources correlated per case
Connects helpdesks, Sentry, Datadog, databases, and internal docs.
Everything you need to know about Weppo
Got questions about how Weppo works with your team, security, or setup? Here are the most common answers.
Weppo plugs into your helpdesk (Intercom, Zendesk), Slack, or Discord and monitors incoming tickets. When it detects a technical issue that needs investigation, it automatically triages, investigates across your connected systems, and notifies your team with a complete, sourced technical case. Your engineers stay focused on building — they only get pulled in when there's a verified issue with full context.
Give your team an AI teammate that handles the investigation work.
Weppo plugs in, triages technical tickets, investigates across your systems, and notifies your engineers — 24/7.